Elevate Digital Studios

INFORMATION BEFORE YOU BUY

Clear payments. Clear expectations.

This page explains how Elevate Digital Studios handles its currently available online purchases, delivery and customer support. Please read the individual product description and total price on Stripe's secure checkout before confirming an order.

Payment and pricing

Prices are displayed in GBP (£). Existing online products use Stripe for secure payments. Your payment details are handled by Stripe, not stored by Elevate. Eligible card wallets may be available on supported devices. Klarna may be offered as a buy-now-pay-later option if Stripe and Klarna consider the individual purchase and buyer eligible; business-to-business payments are not supported by Klarna. Clearpay is not currently confirmed as available, and PayPal is not enabled. Check the actual payment choices shown during checkout.

If Klarna is offered, please review its repayment schedule and any applicable charges carefully. Check your total, any recurring billing and applicable tax information at checkout before paying. We will never ask you to send a card number or API secret by email or chat.

Delivery and onboarding

We will confirm paid orders and provide the relevant delivery or onboarding details using the contact information supplied at checkout. If an expected confirmation or delivery has not arrived, email us before placing a second order.

Cancellations, refunds and your rights

UK consumers normally have a 14-day cancellation right for many online service and digital-content contracts, subject to the applicable rules and exceptions. For digital content supplied during that period, early supply and loss of cancellation rights require the consumer's express agreement and acknowledgement where the law requires this. Simply paying does not automatically waive statutory rights.

If you wish to cancel, request a refund, report a faulty product, or discuss a subscription, contact elevatedigitalstudios.uk@gmail.com with the name of the product, your checkout email and approximate order date. Please do not include full card details. We will review the request according to applicable consumer law and the specific purchase terms. Nothing here limits your statutory rights.

Official guidance: GOV.UK — online and distance selling.

SitePilot UK WordPress beta licences

SitePilot costs £19.99 for six months for the first 25 eligible founding customers, or £49.99 for twelve months for one website. Both are paid upfront with no automatic renewal. The UK-only beta requires a compatible WordPress website and administrator approval before live edits.

Paid checkout is currently closed. Try the free demo.

Contact Elevate

Elevate Digital Studios is a UK sole-trader digital-services business. Email is our preferred way to receive all routine correspondence: enquiries, purchase and delivery questions, support, written complaints, cancellations, refunds, subscription requests, accessibility questions and privacy requests. Email elevatedigitalstudios.uk@gmail.com. You do not need to post a letter where email is legally sufficient. Postal correspondence, if you prefer or if legally required: 199 Embankment Road, Plymouth, Devon, PL4 9JF, United Kingdom. This is a correspondence address only, not a statement of Elevate’s place of establishment. Any legally prescribed notification method remains available.

Return to Elevate shop

Last updated 29 October 2026. This information should be read alongside the product's specific checkout terms. It is not a substitute for individual legal or tax advice.